05-01-2014, 04:50 PM
Once you load up the software and connect the device it should tell you that it needs to update after a minute. I believe there is an update button once its connected when you go to the parent account or settings page. If you want to force it to flash the latest and repair anything that may be wrong, you can go here http://spiffyhacks.harmonypogo.com/thread-15.html and follow the repair mode process. I am not sure what the latest is, but sounds like there may be some sort of issue you have. Are you sure when you add custom videos, it is not simply overwriting other ones so it looks like it doesn't allow more pages on the device? Each time it makes a video, it needs to have a unique ID which should auto increment in the software.