12-28-2016, 10:40 AM
The video converter was created for the LeapPad and LeapPad 2. It was not tested with the Platinum. It is most likely due to the device or player on the device. Adjustments would need to be done to the encoding method in the program so it works with the device / player. I don't have access to a platinum, so I won't be able to do much.